Concierge

Grow with us...   

Opening Summer 2025 – the opportunity to join the pre-opening team of 1 Hotel Copenhagen and bring a transformative brand to Denmark.   

1 Hotel Copenhagen is centrally located at the intersection of the city’s vibrant Latin Quarter and its historic heart; it will feature 282 rooms including 30 suites.  With a Green-Michelin-starred Chef at the helm, the property will also feature locally sourced, seasonal cuisine as eclectic as the city itself at the signature restaurant and bar. Guests and locals alike can find tranquility in the nature-inspired Bamford Wellness Spa, connected with the natural world in the property’s urban garden complete an on-site bee hotel, or embark on an adventure, exploring Copenhagen's rich tapestry of parks and museums on bike.   

As a Concierge at 1 Hotel Copenhagen, you will be the face of our hotel, creating memorable experiences for every guest who walks through our doors. You will handle various tasks such as assisting with guest requests, managing reservations, and maintaining a seamless flow of operations throughout the hotel. Your ability to multitask, stay organized, and maintain a calm demeanor under pressure will be key in delivering the outstanding service that 1 Hotel is known for. If you have excellent communication skills, a passion for hospitality, and a strong knowledge of local attractions, we want to hear from you! 

About you… 

• Previous experience in a Concierge or Guest Service role in a luxury hotel. 

• Highly knowledgeable about local attractions, restaurants, nightlife, and entertainment, including theatres, and city landmarks. 

• Comfortable with technology and systems, including the Hotel Management System (HMS) and devices, and capable of learning new tools quickly. 

• Ability to multitask effectively and work efficiently under pressure while keeping a positive attitude. 

• Professional with strong communication, organization, and time-management skills. 

• Strong math skills and knowledge of standard cash handling procedures and computerized register systems. 

• Fluent in both oral and written English, with excellent communication and customer service abilities. 

• Detail-oriented, with the ability to follow verbal/written instructions and handle multiple tasks simultaneously. 

• Able to maintain composure in stressful situations and effectively resolve conflicts with guests or team members. 

• Maintain a professional appearance and demeanor that aligns with 1 Hotel’s brand and culture. 

• Flexible to work a 24-hour operation, including holidays and weekends, to meet the business needs of the hotel. 

• Additional language skills are preferred but not required. 

About us…   

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a part of our team, you can look forward to activities and perks that drive your passion for nature such as:   

• Designed by Nature work environment.   

• Competitive salary package with included pension and health insurance benefits.   

• Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)!   

• SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.   

• Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can!   

• Enjoy company benefits and exclusively discounted room rates for you, your family, and friends.   

Starwood Hotels is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law.